Harris Hill is delighted to be working with a homelessness charity to recruit a Resettlement & Support Worker.Location: Richmond upon ThamesSalary: £31,549 per annumHours: Full-time, 37.5 hours per week (shifts including early mornings, late evenings and weekends)This role offers an excellent opportunity to join a highly committed team supporting people affected by homelessness. The organisation has been delivering services across London for over 35 years, providing accommodation and support to help people overcome barriers and work towards secure, independent futures.The RoleAs a Resettlement & Support Worker, you’ll be part of a professional team delivering hostel-based services for people with complex needs. You’ll be responsible for providing high-quality support and resettlement, ensuring residents receive the advice, motivation and intervention they need to sustain tenancies and move forward positively.Your responsibilities will include: Delivering effective hostel accommodation and resettlement services in line with organisational policiesManaging a caseload of residents, providing advice, crisis intervention and future planningConducting client assessments, interviews and reviews in collaboration with internal and external partnersSupporting residents with benefit claims, tenancy responsibilities, and access to specialist servicesMaintaining accurate records and ensuring compliance with health, safety and safeguarding standardsContributing to team initiatives, training, and the wider delivery of integrated homelessness services About YouWe’re looking for someone with: Experience of working with people affected by homelessness, rough sleeping or complex needsKnowledge of housing, welfare benefits, and support systems for vulnerable adultsStrong case management and assessment skillsThe ability to work with clients who may display challenging behaviourStrong communication, IT and record-keeping skillsA flexible approach to working shifts, including weekends and evenings ValuesThe organisation is guided by values of working together, aspiration, respect, determination and vision. They are committed to equality, diversity and inclusion, and welcome applicants from all backgrounds.For more information, please submit your CV to lizzy.clark@harrishill.co.uk. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.