A leading media and entertainment brand in the UK is seeking a Head of Learning to lead its Customer Service Group. This role focuses on delivering a cutting-edge learning and development strategy for customer service advisors and managers. The ideal candidate will have a strong operational background in customer services, excellent digital skills, and experience in team leadership. You'll work in a hybrid environment, combining office and remote work, to create impactful learning experiences that enhance customer satisfaction. #J-18808-Ljbffr