Looking for a Resident Liaison officer to join a leading Maintenance Contractor in Tamworth areas Permanent role. Offering a competitive salary of £30,000 car allowance and benefits Working on a planned maintenance contract you will provide support to a well established team that deliver refurbishments and repairs to social housing properties Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and proceduresRequirements: Previous experience in a RLO role within a similar industry, ideally Social Housing Have a full UK driving licence commutable to Birmingham and surrounding areas Are an excellent communicator comfortable with in person and telephone conversationsIf you are interested in this role, or would like more information please attach an updated cv and we will be in touch Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business