This LuxuryDepartment store is seeking flexible Department Managers who can stepin for peak sales periods, pop-ups, team cover and ad-hoc businessneeds. Your role will be to manage the floor staff in the givendepartment or pop-up, ensure stock loss is minimal, drive businessstandards within the team and act as a role model when handlingcustomers and colleagues through effective communication.
Responsibilities:
* Foster ahigh-performance culture and exceptional customer service within thedepartment team.
* Oversee daily operations to ensureefficiency and adherence to store standards.
* Formulatestrategies to achieve sales targets and enhance customer experience.
* Manage high-traffic situations adeptly, showcasing resilienceand professionalism.
* Collaborate effectively with storemanagement and other departments for a unified approach.
* Monitor and react to market trends, customer feedback andsales data.
* Uphold the store’s standing for luxury retailstandards and excellence.
* Act as a true Selfridges ambassadorby and lead by example following the store's values
* Maintain a positive can- do attitude at all times
* Ensure compliance with all company policies and procedures,including safety and security protocols.
* Maintain a clean,organized, and visually appealing department at all times.
Requirements:
* Aproven track record as a Department Manager or a similar role withinfashion retail.
* Strong people skills with experience in teammanagement.
* The ability to excel under pressure within adynamic retail setting.
* Outstanding customer service,communication and interpersonal skills.
* Resilience,adaptability, stamina and a proactive approach towards challenges.
* A profound understanding of fashion retail trends and themarket.
* Organisational and multitasking abilities.
* Ability to work in a fast-paced environment and adapt tochanging priorities.
* Knowledge of retail operations andinventory management practices.
* Flexibility to work evenings,weekends, and holidays as required during peak seasons.
#J-18808-Ljbffr