Permanent Southam - Office based Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays £26,000pa (plus commission scheme - up to £800 per quarter) Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team. The key responsibilities of a Customer Service Coordinator: * Order capture and processing through telephone, e-mail and web order portal * Customer query handling concerning products, order status, accounts receivable status * Complaint handling * Quotations using the CRM system for pricing etc * Upselling to existing customer base The requirements of a Customer Service Coordinator: * Proven strong customer service experience in an office * Great telephone manner and communication skills * You will enjoy a wide customer service and key account responsibility - the ability to create and maintain relationships * Hard working, driven and motivated with the ability to work to deadlines * Willingness to work in a team and chip in wherever needed The benefits of working as a Customer Service Coordinator: * 20 days holiday plus BH - an additional day per year of service up to 25 * Bonus scheme * Pension plan * Life assurance * Westfield healthcare cash plan * On site parking Interested? Please apply below. If you have sent us a copy of your...