About Us
The Customer Service Centre (CSC) provides centralised contact for customer enquiries across a wide range of council services via phone, email, social media, and face-to-face. Our vision is to provide excellence in customer experience to the residents and visitors of Oxfordshire.
About the Role
As the Blue Badge Assessor in the contact centre, you will work closely with the Blue Badge Team to support disabled residents in their Blue Badge application. The role requires you to facilitate face to face clinics across Oxfordshire to assess Blue Badge applicants’ mobility against the Department for Transport Blue Badge criteria. You will also lead on internal Blue Badge workshops where you will support and develop the wider Blue Badge Team on their understanding and decision making. This role is fast-paced, dynamic, but very rewarding.
About you
Are you a Physiotherapist or Occupational Therapist? Can you effectively facilitate face to face clinics for disabled people? Have you got experience of working in the community and within a large team? Do you challenge the status quo, find innovative solutions to challenges and have a passion for providing excellence in customer experience? If this is you, or who you aspire to be, then we want to hear from you!
Rewards and benefits:
Culture of flexible ...