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Retail supervisor

Keswick
Cotswold Outdoor Group
Retail supervisor
Posted: 14 September
Offer description

Overview

Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We’re looking for a Retail Supervisor to support and guide a team, deliver great service, and help run the store. This role includes a rotating schedule with weekends and 32 hours per week, with a 40–60% discount on top outdoor brands.

About us: We believe life’s better outdoors — whether it’s hiking hills, running trails, or escaping the everyday. Our brands include Cotswold Outdoor, Runners Need and Snow+Rock, all sharing a love for the outdoors and a commitment to people and planet.


What you’ll be doing

* Help the team stay focused on tasks, deliver excellent customer service and make the most of every sales opportunity
* Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
* Mentor new colleagues and help onboard them confidently
* Manage store opening and closing duties as a key holder
* Cashing up duties accurately and efficiently
* Lead in the absence of the Store or Assistant Store Manager
* Keep the store safe, compliant and running efficiently
* Bring energy, organisation and motivation to your team


What you’ll get from us

* £12.70 per hour (£10.65 per hour for under 21s)
* Performance bonus of up to £750 per year (pro rata)
* Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
* 40–60% staff discount across all our outdoor and active brands
* Up to 33 days holiday, with the option to buy more
* Access to wellbeing support including free, confidential services
* Perkbox membership – savings on food, travel, fitness, entertainment and more
* Company pension scheme to help plan for your future
* Hands-on experience in a fast-paced, values-driven environment


Requirements

* Experience as a retail supervisor or in a similar supervisory role
* Confident handling responsibility and solving problems
* Leads by example and builds strong connections with their team
* Stays focused under pressure and can juggle tasks
* Enjoys being hands-on in a busy, customer-focused environment


Everyone’s welcome

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.

We want to hear your voice and encourage you to write your own application. AI tools should be used sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.

This advert may close early if we receive a high number of applications, so don’t wait too long to apply.

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