Go back East Suffolk and North Essex NHS Foundation Trust
Patient Centred Follow up Coordinator - Colorectal
The closing date is 27 July 2025
We are looking for a dynamic and enthusiastic team player to join the Colorectal department as a Patient Centred Follow up Coordinator at Colchester General Hospital.
You will provide a administrative and medical secretarial service for OAFU and the Family History Service
You will work as an integral part of the Colorectal team as an administrator within the Open Access Follow-up Programme (OAFU) within the Patient Centred Follow-Up service .
Monitor investigation results via hospital systems to ensure that abnormal results are escalated to the Consultant in charge of the patient's case.
This position is Fixed Term until 31st December 2025, current ESNEFT Employees will be offered on a Secondment basis.
Main duties of the job
* Identify any patient who requires follow-up investigations to ensure they are managed according to Colorectal Cancer Surveillance protocol.
* Type OAFU programme letters/standard letters and ensure copies are sent to patients and GP's as appropriate.
* Accept and resolve telephone enquiries from patients regarding their surveillance schedule or generic enquiries.
* Pre-populate documentation such as end of treatment summaries and send to GPs.
* Regularly review documentation, including leaflets and clinic letters with clinical direction and oversight.
* Help and support the OAFU programme by providing a positive and flexible approach to both workload and shift patterns.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bringwhat'swidely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
* Administrative or secretarial experience, to include accurate typing Knowledge and experience of working within protocols and guidelines
* Experience in database management and knowledge of spread sheets Proficient user of Microsoft Office Applications (including excel)
* Experience of data collection and electronic inputting.
* Previous experience of working within health and social care
* Proficient use of the hospital computerised patient systems
* Previous experience in audit/research
* Experience in working within a multi professional team
Qualifications
* GCSE mathematics and English (Grades A-C) or equivalent Evidence of continued career development
* Willing to undertake further learning and development courses
* ECDL or equivalent certificates in computer skills and software (Word, Excel, Access, Powerpoint etc)
* NVQ level 3 or 4 or equivalent experience
* RSA typing
Knowledge
* Understanding of personalised care and support intervention and personalised stratified follow up
* Awareness of current national urology cancer policies
* Advanced knowledge of medical terminology
* Knowledge of relevant cancer treatments, interventions and terminology
* Understanding of charities such as Breast Cancer Now and Macmillan Cancer Support and their roles across the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Suffolk and North Essex NHS Foundation Trust
£27,485 to £30,162 a yearper annum pro rata
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