Delivery Manager (Customer Master Data)
Initial 24 Month Contract
Barcelona / Hybrid
Yolk Recruitment are currently hiring for a Customer Master Data Delivery Manager to lead the end-to-end delivery, governance, and adoption of a global Customer Master Data Management (MDM) solution. The role combines technical MDM expertise, delivery excellence, and stakeholder leadership to ensure high-quality customer data solutions are delivered on time and adopted across business teams.
Key Responsibilities:
1. Lead delivery of customer master data initiatives across multiple countries and systems.
2. Drive stakeholder alignment and adoption, translating strategic priorities into actionable roadmaps.
3. Oversee planning, prioritization, risk, dependency, and issue management.
4. Coordinate upstream and downstream system integrations.
5. Manage testing, cutover, hypercare, and transition to operational teams.
6. Orchestrate agile delivery, including backlog prioritization, user story sizing, and sprint execution.
7. Support change management, training, documentation, and communication across teams.
8. Ensure compliance with data governance and quality standards, regulatory requirements, and audit readiness.
9. Lead, coach, and onboard a team of 5-7 data, MDM, and integration professionals.
Required Skills & Experience:
10. 8-10 years of professional experience, including 5-7 years in MDM/data management and 3-5 years in delivery or product management roles.
11. Hands-on experience with MDM platforms (e.g., Informatica IDMC/C360 or equivalent) and Customer 360 principles.
12. Strong knowledge of data governance, data quality, match & merge, survivorship, and Golden Record concepts.
13. Proven track record managing complex, multi-country delivery programs.
14. Expertise in Agile / SAFe delivery, backlog-driven execution, and sprint orchestration.
15. Strong stakeholder management, executive communication, and change leadership skills.
16. Experience with ERP, CRM, and external data integrations.
17. Ability to enforce governance, compliance, and quality across distributed teams.