Job Description
Company Description
Blackwell Associates is one of the longest established providers of Occupational Health support for employers in Northern Ireland. With over 25 years' experience we have helped some of Northern Ireland's best known businesses reap the benefits of increased productivity and employee morale through effective Occupational Healthcare provision. Whilst our main focus remains health surveillance and fitness for work assessments, we believe a proactive approach to promote and maintain a healthy workforce is equally important.
Role Description
We are seeking a friendly and professional Front Office Receptionist for a full-time on-site role located in Belfast. As the first point of contact for visitors, the Receptionist will be responsible for greeting patients, ensuring consent forms are signed and scanned into the system, booking appointments, answering calls and managing the front office environment, and providing administrative support to ensure smooth day-to-day operations.
The role requires interacting with clients, team members, and other stakeholders in a courteous and efficient manner.
Qualifications
* Strong skills in phone etiquette, including handling incoming calls, answering queries and message taking
* Experience in receptionist duties and front office management; diary management of multiple clinicians, and maintaining a welcoming environment.
* Proven ability in customer service and communication, ensuring a polite and professional approach to client and staff interactions.
* Proficiency in basic computer software, such as Microsoft Office, and familiarity with scheduling or job-management systems is a plus.
* Previous experience in an administrative or receptionist role is preferred but not required.
* Strong organizational and time-management skills with attention to detail.
This role is office based in Belfast, we are not able to offer hybrid or remote working. We do offer free onsite parking
We love working with local agencies, if we need your support we will contact you