Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees. At Whe Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you'll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.
What you will have an opportunity to do:
We are looking for a highly engaging, customer focused individual to join our team as Administrative Assistant. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Administrative Assistant provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.
Your Role:
* Provide timely customer service to hotel/resort team
* Asist with day to day operations of the main office functions and duties
* Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
* Create and distribute communication documents
* Update postings and communication venues throughout the Resort
* Process, in a timely manner, reports, invoices, bills and associated mail.
* Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
* Open, read, and prepare answers to routine letters.
* Locate and attach appropriate files to incoming correspondence requiring replies.
* Take and distribute meeting minutes to appropriate individuals.
* Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
* Prepare letters, memos, and other documents
* Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
* Document and communicate all guest requests/complaints to appropriate personnel.
What are we looking for?
* Someone with a passion and enthusiasm for helping others,
* Someone who is collaborative in a team environment
* Someone who listens and communication well
* Someone with the demonstrated ability to work with confidential and sensitive information required
* Someone with a strong attention to detail, while multi-tasking and delivering work on time required
* Someone with the ability to build trusting working relationships highly desired
* Someone proficient with computers and computer programs, including Microsoft programs required
Compensation:
$23.00
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$27.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.