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If you are looking for a new, exciting career opportunity then this could be the job for you. My client is looking for a vibrant, energetic and enthusiastic person to join their used car sales team based inCoventry. The ideal candidate for this role will enjoy working as part of a successful team, have excellent communication skills and be self-motivated.
The successful individual will work closely with our sales team and provide administration support to the sales team as well as some personal assistance to the company Directors.
Duties include:
* Meet and Greet customers in the office, provide basic information, hand over vehicles once sold
* Data entry into the dealer management IT system and Excel Spreadsheets, keeping accurate and up to date records
* Ordering parts and managing return/refund process
* Office administration including opening, responding to and distributing post as required, appealing PCNs and parking fines, warranty and assured claims etc.
* Provide a confidential and professional administrative service to the Directors and assist in the smooth and efficient running of their businesses
* Planning and organising the activities on behalf of the business leader, understanding the business priorities to manage the leader’s diary ensuring effective and efficient use of time
* Manage incoming stock – loading cars and details onto dealer management system in readiness for online adverts, preparing and organising vehicle documents and co-coordinating necessary prep work for the cars e.g. MOT, Service etc
* Co-ordinate the collection and delivery of cars purchased and sold – liaising with transport companies, suppliers and customers to book jobs.
Providing administrative support to the sales team including preparing sales invoices, warranty documents, taxing of vehicles, registration documents, processing payments and finance applications.
Answering telephone calls, emails and social media sales enquires – redirect to correct colleagues or take messages and overseeing the diary.
Skills & Knowledge Required:
* Good organisational and time management skills
* Excellent IT Skills – proficiency with Microsoft Outlook, Microsoft Office and Microsoft Excel
* Flexibility and adaptability to changing workloads
* A problem-solving approach to work
* The ability to prioritise tasks and work under pressure
Experience Required:
* Working in the motor trade preferable but not essential
* Dealing with customers, suppliers and partners over the telephone, by email
* Working in a small family business
* Excellent interpersonal, oral and written communication skills
* Good team player, with a flexible and helpful attitude.
* A positive individual with a ‘can do’, results driven approach and attitude
* Demonstrates trust, openness and respect in dealings with people
* Good team working skills and the confidence to lead and motivate a team
Hours: Full time
Salary: Dependent on Experience
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