IT Support Technician * Watford, Hertfordshire * c£27,000 per year * Plus company benefits (including 25 days Annual Leave Bank Holidays, Pension, Healthcare, etc.) Skills and Experience: * Experience with Microsoft Office and Active Directory is essential. * Installation, maintenance and troubleshooting of the school’s computer systems, including hardware and software. * Install and test network infrastructure equipment such as switches, routers, servers and associated cabling. * Diagnose and resolve hardware, software and network faults through testing, repair or liaison with external support. * Maintain, service and clean IT and AV equipment, including computers, projectors and printers. * Install new systems and cabling as required. * Provide support to staff and students in the use of IT services and equipment in line with school procedures. * First point of contact for helpdesk enquiries. * Setting up and supporting IT for events such as regular assemblies and school activities and visitor requirements where relevant. The Opportunity: My client who are based in the Education sector are currently looking for an IT Technician to join their team on a permanent basis. As an IT Technician, you will provide vital day-to-day technical support across the business, assisting in the management of both hardware and software systems; and contribute to the smooth running of software and administrative functions across their IT network. You will be central to supporting a modern learning environment, helping to resolve issues promptly and ensuring that technology enhances teaching and learning from Key Stage 3 through to Sixth Form. If you have a passion for IT, with excellent problem-solving skills and a commitment to supporting and helping in the education sector, this could be the role for you, so please apply today or call me for further information. Applications: Please contact John Noonan here at ISR to learn more about our client and how they are transforming the education sector with how they provide and deliver IT services?