Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small team of Credit Controllers. You will be responsible for managing the team and all credit control activities within the company.
Responsibilities
1. Managing a team of credit controllers.
2. Overseeing credit control activities and debtor accounts, ensuring adherence to company policies, credit and payment terms, and conducting credit checks.
3. Producing and analyzing debt reports, identifying risks and variances, and planning actions accordingly.
4. Forecasting cash flow monthly.
5. Maintaining reports on credit applications, payments, bad debts, and providing analysis.
6. Processing bad debt collections, including small claims and insurance claims.
7. Collaborating with the Sales Director to manage problematic accounts.
8. Resolving billing disputes, complaints, and discrepancies, responding within specified timeframes.
9. Supporting daily credit control activities.
10. Developing strategic partnerships within management to promote communication, continuous improvement, and teamwork.
11. Reviewing and maintaining the company's credit policy.
12. Liaising with HR to meet staffing needs and ensure policy compliance.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Ability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch)
Salary: £30,000 - £32,500 per annum
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