BT Group in Greater London is seeking a Senior Customer Solutions Design Manager. The role involves leading the design of contact centre solutions, ensuring that customer outcomes are translated into deliverable designs, while collaborating with various teams. Essential skills include experience in customer journey design, strong senior stakeholder management, and expertise with platforms like Genesys and Cisco. A comprehensive benefits package is included, offering a strong focus on employee wellbeing and professional growth.
#J-18808-Ljbffr