Position Overview
Assist the Events Sales team to deliver outstanding events for all of our guests.
What you'll get
1. Complimentary nights with breakfast within Dorchester Collection
2. 50% F&B discount at selected restaurants within the Dorchester Collection
3. Very generous Employee Introductory Scheme offered
4. Team members' awards and incentives schemes
5. Contributory pension scheme entitlement from date of commencement
6. Life assurance cover for all team members
7. Uniform laundered complimentary
8. Complimentary meals whilst on duty at our team members' restaurants
9. Complimentary Internet at allocated computers in team areas
10. Interest free Season Ticket Loan
11. Occupational Health, including subsidised osteopath treatments
12. Complimentary Eye Test for VDU users
What you'll do
13. Work alongside the Event Sales Team, Guest Services, Kitchen and Banqueting teams
14. To understand and be fully conversant with Opera, the website, intranet, e-mail, and other office applications.
15. Have previous experience with working with an event sales operating system (such as Delphi, HART, Salesforce etc).
16. To meet prospective clients and conduct show-rounds for both arranged appointments and ad hoc visitors, for Events and Groups business
17. To assist the Group and Events Sales Team in negotiating for business, including hotel site inspections and the entertainment of clients, travel agents etc
18. To collate and organise all pre event details to include event schedules, external suppliers, rooming lists, deposit schedules and food and beverage detail.
19. To meet with prospective couples for weddings, managing their full details, attending menu tastings as well as overseeing the wedding on the day.
20. To finalise event invoices and manage final payments.
21. To be responsible for the communication of all Event and Group activity to the front line team, through the distribution of timely and detailed Banqueting Event Orders, memo’s, summaries and in the providing of support for the hotel departments for all requirements of the guest arrival, stay and departure
22. To actively promote and up-sell the services and facilities available to guests within the hotel, promoting profitable revenue from other outlets (e.g. restaurants, spa, polo, valet etc)
Health & Safety
Comply with all statutory and company health and safety, fire, bomb and security regulations
Ensure job required certificates are kept up to date
Flexibility
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
You may on occasion be required to adjust your hours of work to cover the business needs.
You will be required to work at least one Saturday a month
What you'll bring
23. 5 star hospitality experience
24. Opera
25. Working with an event sales PMS
26. Well organised
27. Interpersonal skills