About us
Digital, Data and Technology Team, or DDaT as it's also known is led by Steven Fry, Director of Digital and Customer Services - Steve has been voted one of the top 100 Chief Information Officers (CIO) within the UK. The DDaT function has won numerous awards over the past five years, including Digital Leaders 'Digital Council Of the Year' and 'Overall Digital Leaders 100 Winners' in 2019 and 2023. We have also won awards for having the 'Best Digital Pandemic Response in the UK' and more recently the 'Best Digital Public Service Innovation Of The Year'.
Our team enables and supports all parts of the council as well as partner organisations. We also work regionally with the Greater Manchester Combined Authority (GMCA) and nationally with the Local Government Association (LGA) and other central government bodies.
We leverage the power of digital and data to make the council more efficient and sustainable, with less duplication and waste. We are at the forefront of integrating digital processes and systems empowering all our staff with access, knowledge and opportunity, no matter where they work.
DDaT's portfolio ranges from data analysis and insight to monitoring cyber security and protecting our digital assets, and from leading the development of software and modernisation to providing project management expertise, all whilst ensuring digital inclusion is at the forefront.
We also do a lot more that is unseen by our customers. We make sure the city has digital connectivity, your devices work seamlessly and we enable our remote working methodology to align with MyWork principles.
About the Role
We are seeking a Service and Application owner to work within our Place portfolio team. The team comprises of Senior Application and Application owners and work directly with the directorate management teams to prioritise workload. This includes business as usual tasks, strategic business plans and digital transformation.
The responsibilities of the team include:
* Optimise digital operations and services, improving customers and officers’ experience
* Manage the operational process of designing and running a product/ service through its entire lifecycle
* Participate in the governance of the service, including acting as a point of escalation
* Own the budget and allocate funding as appropriate
* Commercial management decide on the right purchasing strategy, build relationships with third parties and support effective delivery
The Place Portfolio team currently support the following applications:
* Interactive maps both internal and external
* Arcus Built Environment, planning, building control and LLPG (address management)
* Civica App (Regulatory Services)
* Confirm (Highways, Grounds maintenance, street cleansing)
* GIS (mapping) applications, including GGP, ArcMap and MapInfo
* Concerto, (Property asset management)
* Autodesk products and addins (Autocad, Civil 3d)
* Whitespace (refuse collection system)
About you
We are seeking a highly skilled and innovative individual passionate about the ever-evolving realm of application support. The ideal candidate will have demonstrated expertise in developing and implementing effective solutions, showcasing proficiency across a variety of software and platforms. You excel in dynamic, fast-paced settings, adapt swiftly to new challenges, and exhibit exceptional communication and teamwork capabilities. Above all, you are driven by a commitment to staying at the forefront of technological advancements, continually exploring novel strategies to enhance and maintain our applications.
We will not be accepting candidates who require a sponsorship for this position.
Want to know more about Salford?
As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.
Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages !
Continuous Service commitment
New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page. .
Guaranteed Assessment Schemes
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page. .
Privacy Statement and Data Protection
Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at .