Role Overview
We’re looking for a passionate Breakfast Assistant to join our team on a casual basis. Our restaurants are fun, engaging places to work and they’re at the heart of our guests’ overall experience when staying with us. You’ll be front and centre of that stage, leading by example in all that you do. You’ll be responsible for exceeding guests’ experiences by delivering an efficient yet relaxed service that they won’t forget.
You’ll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. Taking pride in your work, you’ll ensure the bar and restaurant areas are well presented, clean and tidy.
Responsibilities
* Deliver 5‑star customer service and exceed guest expectations.
* Ensure smooth and efficient delivery of food and drinks.
* Maintain the bar and restaurant areas in a clean and tidy appearance.
* Engage with guests authentically, offering genuine conversations.
* Go the extra mile, paying attention to detail to deliver an exceptional service.
Qualifications
* Passionate and motivated to deliver excellent customer service.
* Confident, outgoing and naturally engaging.
* Ability to intuitively understand customer needs.
* Eligible to live and work in the United Kingdom (must provide documented evidence).
Benefits
* Heavily discounted staff room rates at all Castlebridge properties.
* 50% off your bill when you dine in one of our restaurants or bars.
* Fully funded apprenticeship programme.
* Cycle to work scheme.
* Healthcare cash plans – dental, optical, medical.
* Referral scheme.
* Flexible shift patterns and contracts for a 24/7 operation.
* Monthly colleague recognition through our 5‑Star Service rewards programme.
* Access to Wagestream financial wellbeing platform.
* Employee assistance programme.
* Internal communications hub.
Our Hotel Indigo Chester is located in historic Chester with rich cultural heritage and vibrant arts scene.
#J-18808-Ljbffr