Telephone Sales Executive
Location - Chirk, North Wales
Term - Permanent, Full Time
Salary - £25,000 + commission (up to £29,000 pa)
Join a leading UK manufacturer, a leader in their industry and a leader in staff satisfaction as an Internal Sales Executive. Manage a portfolio of customer accounts (internal sales) within a dynamic internal sales team, driving revenue growth, delivering outstanding service, and building lasting relationships. Take ownership of sales targets while maximising opportunities through upselling, cross-selling, and proactive outreach.
THE ROLE As an Telephone Sales Executive you will -
* Manage a defined portfolio of accounts (current customers) with annual sales targets.
* Grow turnover by expanding existing accounts and uncovering new opportunities.
* Provide exceptional customer service and support.
* Profile key accounts to identify growth potential.
* Increase order values through effective upselling and cross-selling.
* Optimise deliveries by consolidating customer orders.
* Follow up on quotes, samples, and enquiries to boost conversion rates.
* Reactivate dormant accounts and engage new prospects.
* Support promotional and outbound sales campaigns.
* Analyse account performance, track trends, and report monthly.
* Maintain accurate CRM records and ensure timely follow-ups.
* Process orders and payments accurately and efficiently.
YOU
As a Telephone Sales Executive, you will be a confident, results-driven communicator with a passion for sales and customer success. You should have -
* Good experience in telesales or internal sales.
* Proven ability to handle 50+ inbound/outbound calls daily.
* Track record of generating, qualifying, and closing sales opportunities.
* Strong relationship building skills to nurture long-term accounts.
* Professional and polite telephone manner.
* Proficient in Microsoft Office (CRM experience an advantage).
THE PERKS
For starters you will receive a competitive salary and great commission/incentive structure. This is a well-rewarded Telephone Sales Executive role -
* Generous pension contributions (above statutory requirements).
* Death in service benefit.
* Holiday entitlement increasing with service.
* Health cash plan and Employee Assistance Programme.
* Salary sacrifice schemes (bikes, technology, cars).
* Hybrid and flexible working options.
* Ongoing professional development and training
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