* Full-time
* Employee Type: Regular
* Region: EMEA - Europe, Middle East and Africa
* Work Persona: Flexible
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Job Description
ServiceNow is currently seeking a Senior Advisory Presales Solution Consultant to provide technical sales partnership and guidance to customers within the Insurance industry. The Solution Consultant will manage a portfolio of Enterprise Accounts, utilizing top-tier technical pre-sales techniques to demonstrate the capabilities, extensibility, and user-friendliness of the ServiceNow platform.
What you get to do in this role:
The Solution Consultant is a pre-sales technical expert with the ability to develop, position, and deliver technology-based solutions during sales cycles, aiming to meet quarterly and annual sales targets for an assigned territory.
* Understand business and technical challenges addressed by ServiceNow products, including business transformation, operational efficiency, compliance, security, and evolving business needs.
* Engage routinely with C-Suite Executives.
* Interview customers both face-to-face and remotely to understand their technology architecture and business needs.
* Collaborate with sales teams on account and strategy planning.
* Lead non-technical discussions to help define objectives that ServiceNow can address and demonstrate business value.
* Sell the value proposition of our solutions, focusing on benefits rather than just features.
* Support and sometimes lead regional marketing events such as user conferences, trade shows, and webinars.
* Conduct product demonstrations tailored to prospects and existing customers, onsite and via video conference.
* Create and refine product demo scripts and scenarios.
* Develop a deep understanding of the ServiceNow platform to provide consultative guidance and best practices.
* Respond to RFI/RFP documents effectively.
* Stay current on product developments and releases to brief customers, deliver demos, and lead Proof of Value/Proof of Concept cycles.
* Maintain awareness of competitive analyses and differentiators.
* Coordinate with Sales and Professional Services for transition briefings, setting expectations for deployment.
* Represent ServiceNow as a subject matter expert at executive briefings and marketing events.
Qualifications
To be successful in this role, you have:
* Experience integrating AI into work processes, decision-making, or problem-solving, including using AI tools, automating workflows, analyzing insights, or exploring AI's industry impact.
* Approximately 8+ years of enterprise software pre-sales solution consulting or sales engineering experience.
* Experience working with and selling to Insurance or related Financial Services enterprises with over 5,000 employees.
* Proven ability to sell complex, multi-product or cross-platform solutions.
* Solution or process experience with ITSM, Financial Management, PPM, DevOps, Agile, HRSD, GRC, Security Operations, ITOM, Cloud Management, or related technologies, including Generative AI.
* Strong technical aptitude with the ability to learn new solutions quickly.
* Excellent communication skills for technical and non-technical audiences.
* Experience engaging with Enterprise Architecture teams.
* Understanding of business drivers around IT and the bigger picture.
* Territory management skills, including pipeline development and working with sales teams.
* Willingness to travel within the UK and occasionally internationally, including to the US.
* Fluency in English.
Additional Information
We embrace flexible and trust-based work arrangements. Learn more about our work personas here.
Equal Opportunity Employer
ServiceNow is committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other protected category. We also consider applicants with arrest or conviction records in accordance with legal requirements.
Accommodations
If you require accommodations during the application process, please contact [email protected]
Export Control Regulations
Positions involving access to controlled technology may require export control approval. Employment is contingent upon obtaining necessary export licenses or approvals.
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