We’re currently recruiting for an experienced Private Rented Sector Liaison Officer on an interim assignment focused on tenancy sustainment and homelessness prevention.
This role will focus on supporting the transition of landlords and tenants from an existing Guaranteed Rent Scheme into a new Rental Support Scheme, helping to sustain private rented sector tenancies and minimise homelessness.
The position is 36 hours per week and will begin with a two‑week induction period working fully office‑based, five days per week. Following induction, the role will operate on a hybrid basis with a minimum of two office days per week.
Responsibilities
* Manage landlord and tenant cases throughout the transition process.
* Negotiate with landlords and agents to sustain tenancies and prevent evictions.
* Identify tenancy risks and support homelessness prevention activity.
* Assist tenants with Housing Benefit, Universal Credit and Discretionary Housing Payments.
* Source alternative private rented accommodation where required.
* Arrange property viewings, tenancy sign‑ups and move‑on activity.
* Manage tenancy documentation, deposits and rent in advance processes.
* Maintain accurate records, case notes and housing system updates.
Key Requirements
* Experience working as a Private Rented Sector Liaison Officer, PRS Officer, Housing Options Officer or Tenancy Sustainment Officer.
* Experience within homelessness prevention, tenancy sustainment or private rented sector housing.
* Knowledge of landlord and tenant legislation, including the Homelessness Reduction Act and Assured Shorthold Tenancies.
* Experience negotiating with landlords, agents and tenants.
* Experience sourcing and assessing private rented accommodation.
* Experience updating housing management systems and managing housing casework.
* Full UK driving licence and access to a vehicle.
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