We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
The Gastroenterology Pathway Coordinator role is a key enabler in the management of efficient pathways within the Gastroenterology service. The post holder will work in close liaison with key stakeholders to help to maintain a high level of patient care across the service.
Main duties of the job
The post holder will assist with clinic co-ordination, clerical and clinical validation and sub-categorisation of clinics, to help ensure that new and follow up appointments are timely.
They will work within dedicated speciality clinical areas to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
The post holder will implement all administrative processes along the patient pathway, to ensure the patient’s journey is managed efficiently and in accordance with agreed targets and priorities.
Provide cross-cover to ensure a consistent and effective administrative service is maintained at all times across the Gastroenterology service.
Responsible for validating outpatient, treatment and follow up waiting lists within the Directorate to support the achievement of organisational objectives and key Welsh Government targets.
To administratively validate waiting lists of patients with open referral to treatment (RTT) pathways, determine the correct RTT clock status for each and update the UHB system, in order to ensure the RTT position is accurately reported.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications And/or Knowledge
Essential criteria
* Educated to A level standard or equivalent qualification or sufficient relevant experience.
* Relevant practical experience incorporates the use of Myrddin Administration System and Clinical Workstation for recording or validating of clinical activity to diploma level equivalent.
* Previous experience of, or exposure to, validation elements required to maintain accurate patient pathways on Myrddin.
Desirable criteria
* Knowledge of Gastroenterology pathways
Experience
Essential criteria
* Experience of writing and ability to produce documents
* Experience of analysing and interpreting information to identify variance in performance and identifying solutions
* Knowledge of RTT Waiting Times
* Experience of outpatient booking
Desirable criteria
* Experience of implementing service improvement
* Understanding of how to interpret analytical data
Skills
Essential criteria
* Ability to develop and maintain communication both verbal and in writing
* Ability to identify key issues and problems in a situation
* Ability to apply influencing and negotiation skills necessary to achieve successful outcomes.
* IT literacy skills including a well-developed knowledge of excel
Desirable criteria
* Awareness of the current NHS climate including necessity for improvement
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