STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT
KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection.
The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey.
Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals.
· Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits.
· Assist with studio outreach initiatives and events.
Front of House Support duties:
· Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed
· Previous Body Work Experience Level 3 certificate anatomy and physiology
Fluent in English
Passion and knowledge about physical and mental health, wellness and recovery.
One year in the health, wellness, and/or fitness sector.
· Qualifications is a bonus but not essential
Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours.
- Hours: Up to 24 hrs per week (including weekends and flexible hours)
- Job Type: Freelance
00 per hour
Store discount