SureScreen Diagnostics are an innovative and forward-thinking company creating bespoke diagnostic solutions, products and tailored services for organisations across the UK and Europe for over 25 years. Our mission is to provide the best quality diagnostic products that meet and exceed customers’ expectations at a fair price. We pride ourselves on having a diverse range of talented, hardworking and dynamic individuals within our team. We provide a friendly, challenging and rewarding environment that will help individuals expand their knowledge, build connections and grow professionally. Job Purpose: The Business Administrator acts as a vital link across the organisation, enhancing others, strengthening communication, and optimising operational efficiency. The role embraces paperless processes, automation, and digitalisation to drive smarter, streamlined ways of working. Key Accountabilities and Responsibilities: 1. Business Administration Perform reception and front-of-house duties, including answering and redirecting calls, managing mail distribution, and greeting visitors. Administer supplier docume ntation processes, including onboarding new suppliers and managing annual supplier questionnaires. Provide administrative support to Commercial team such as shredding, sundries, receiving and booking in alcometer recalibrations process, back to lab process, assistin g with documentation, scheduling, and project coordination as require d. Provide administrative support to Finance where needed with tasks such as audit support and debt chasing. Provide support to management for purchasing, costs and reporting where needed. Provide support to Operations including production, packing, despatch or other support where needed. Provide support to Technical team including Quality & Regulatory where needed. Explore automation & digitalisation in every and all processes and work with IT manager to roll out more efficient solutions. 2. Sales Administration Process incoming sales orders via telephone, email, or online systems with accuracy and efficiency. Manage customer payments securely and ensure all transactions are properly recorded. Collaborate with the new business sales team and account management team t o ensure smooth order fulfilment and customer satisfaction. Key Relationships: Internal Sales Team Finance Team Operations Team inc production & warehouse Technical Team External Suppliers Customers Visitors Couriers Qualifications, skills, and experience: Excellent communication skills Excellent planning and organisation skills High attention to detail Maintaining a positive ‘can do’ attitude with the desire to do things right. Is self-motivated and results driven Is a resilient and reliable team player The position is full time Monday to Thursday 8-4.30 and Friday 8-4 Visit our website for more information; www.surescreen.com