Director - Consumer Finance / Retail Finance
Manchester (three days per week)
£150,000 - £180,000 pa, up to 50% bonus, 10% pension, healthcare and shares
Our client is a small, ambitious niche bank that offers a range of specialist business lending facilities and retail / consumer savings products.
As it continues to expand it is launching a new consumer hire purchase retail finance offering across its vast network of existing manufacturer and dealership relationships to complement its existing floorplan finance and unit stocking finance.
In order to execute the plan it is keen to appoint an experienced retail lending / consumer finance professional to lead the new initiative, reporting into the CEO and a part of EXCO
The role:
1. Design and delivery of the strategy to launch the consumer financing product into their existing dealership and manufacturer relationships to create a meaningful presence in the market.
2. Ensuring a top-class service to the dealer network, building strong relationships and creating great customer experiences for the borrowers. This will eventually extend into the B2B hire purchase and leasing sectors.
3. Overseeing the entire customer journey from onboarding to in-life management, including collections and arrears management and ensuring a seamless process.
4. Sales support and dealer network management; pro...