Service Advisor Needed in Bury for Used Car Supermarket
1. Basic Salary Up To: £26,000 + Additional Bonus
2. Monday - Friday + Weekends on a rota
3. Company Events
4. Ongoing Training and Development
Established in 2012, our client is one of the UK’s leading used car dealerships, recently recognised as the UK Car Supermarket of the Year for the second consecutive year. With aspirations to secure a spot among the top five independent dealerships nationwide, our client specialises in offering high-end, showroom-quality cars from renowned brands like Audi, BMW, Range Rover, Mercedes, and Jaguar.
Our clients currently have an exciting opportunity for a Service Advisor based in the Bury area of Manchester.
The Benefits for the Successful Service Advisor:
5. Overtime available
6. 28 days holidays
7. A positive working environment with opportunities for career progression
8. Ongoing training and development
9. Pension
10. Bonus scheme
11. Company events
As a Service Advisor:
12. You will play a crucial role in delivering exceptional customer service.
13. Your responsibilities will include greeting service customers, handling service booking calls, efficiently allocating service and MOT work to technicians, and identifying opportunities to upsell and maximise profitability.
14. You will keep customers informed about costs and progress, process payments, manage customer feedback, and handle potential complaints.
15. Additionally, you'll balance the service diary, provide quotations, create invoices, and perform general administrative tasks.
Requirements of a Service Advisor:
16. Customer service experience in a fast-paced environment, preferably within the motor industry
17. A proactive team player with a hands-on, customer-focused approach
18. Desire to go the extra mile for every customer
19. Previous experience in the Automotive Industry (essential)
20. Good negotiation skills (essential)
21. Excellent communication skills (essential)
22. Computer literacy using Microsoft Office (essential)
23. Attention to detail (essential)
24. Self-motivated and a team player
25. Previous technical/mechanical background (preferred)
26. Demonstrable experience of upselling (preferred)
Benefits for the Service Advisor:
27. Company events
28. Company pension
29. Cycle to work scheme
30. Referral programme
If you are interested in this Service Advisor role or you are looking for any Motor Trade jobs in the Greater Manchester area, please get in touch with Billy Peasgood at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please contact us today. We are the leading UK Motor Trade Recruiters with many Automotive Vacancies across the whole of the UK!!