Job Overview
Retail Security Officer (Part Time) at Mitie. Provide safety and security to customers property, people and assets on the assigned site. Deliver excellent customer service to staff and visitors and undertake additional training to ensure continuous self‑development.
Location
Gloucester
Hours
21 hours per week
Pay Rate
£12.36 per hour
Requirements
Must have proven retail experience. Own transport is essential.
Main Duties
* Use ASCONE to maintain the security of the site.
* Conduct regular patrols of the site.
* Deliver customer service to both staff and visitors.
* Support the staff with any reasonable request.
* Ensure the relevant reports are completed in order for accurate information to be recorded.
Training
Fully complete all required competency training, undertake additional training directed by the Operations Manager and renew licence 16 weeks before expiry.
Security and Health & Safety
* Look out for and immediately report any health & safety hazards on site.
* Stay alert to threats or changes within the work environment and take appropriate action to reduce risks.
* Maintain professional conduct in difficult situations and challenging customers.
* Accurately enter incidents into the system on site.
* Call emergency services and Communications Centre to report incidents.
What We Are Looking For
* Report writing skills essential.
* Excellent communication skills.
* Ability to work well under pressure.
Benefits
Our market‑leading flexible benefits scheme includes a virtual GP, salary finance option, flexible benefits platform (Choices), high street discounts via MiDeals, cycle‑to‑work scheme, life cover, salary finance loans, Mitie matching share plan, Mitie Stars rewards and inclusive training opportunities.
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