Overview
Prisoner Custody Officer - HMP Millsike at Mitie Cleaning & Hygiene Services. Salary: £36,540. This is a permanent full-time role with contracted hours of 42 hours per week.
About HMP Millsike
HMP Millsike is a brand new prison dedicated to transforming lives through a contemporary, evidence-based approach to prison delivery. Our vision is to protect the public while fostering an environment of rehabilitation and personal growth. We aim to create a vibrant community where individuals can develop the skills and resilience needed for successful reintegration into society.
About Mitie
At Mitie Care & Custody, our mission is to deliver exceptional services every day, creating amazing work environments. We promise our employees a workplace where they can thrive and be their best, and our core values drive everything we do.
Why apply for this role?
* Help make a real difference to people's lives
* An opportunity to build your career within a brand new state-of-the-art prison
* Continuously develop new skills and work with an incredible team
* Excellent salary of £36,540 and benefits package to reward your hard work
* Permanent contracted hours of 42 hours per week
Core Values and Culture
* We are one Mitie: Delivering seamless, unrivalled service by working together.
* Built on integrity and trust: Upholding integrity and trust in all actions.
* Going the extra mile: Committed to excellence in service delivery.
* Our diversity makes us stronger: Embracing diverse backgrounds to generate innovative ideas.
* Customer-centric: Partnering with customers to put their needs first.
PCO Responsibilities
* Ensuring high standards of prisoner care and supporting their rehabilitation.
* Conducting security checks and search procedures on prisoners, staff, and visitors.
* Promote safer custody and violence reduction.
* Assisting prisoners in preparing for release by maintaining professional relationships with health and probation services and other professionals.
* Maintaining high standards of security and safety while promoting a positive, restorative and rehabilitative environment.
* Providing support and care for prisoners' physical and mental health needs.
* Using a trauma-informed approach to support prisoners' recovery and rehabilitation.
* Supervising prisoners' activities and work assignments to prevent disturbances and maintain order.
* Communicating effectively with prisoners, adapting language and style to ensure understanding.
Requirements
* Basic to intermediate IT skills (Microsoft Excel, Word, Outlook).
* Excellent communication skills.
* Ability to interact empathetically with prisoners and maintain professional boundaries.
* Commitment to maintaining high standards of safety, dignity, and diversity.
* Previous experience in a custodial or secure environment is preferred but not essential.
Benefits and inclusion
* Market-leading benefits package, including access to a flexible lifestyle benefits platform (Choices), up to five extra days’ holiday, dental and critical illness options, and more.
* Virtual GP and supporting services; Salary Finance for budgeting and loans options.
* MiDeals discounts, cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions, save-as-you-earn, and Mitie Matching Share Plan.
* Mitie Stars recognition with monthly prizes and an annual top prize of £10,000.
* Career development through diverse training and learning resources.
* Inclusive recruitment: We are committed to ensuring our recruitment process is accessible to all. If you need reasonable adjustments during recruitment, please let us know.
Join Mitie Care & Custody at HMP Millsike and contribute to a supportive, rehabilitative environment that helps prisoners unlock their potential.
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