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We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.
In this role, you will work closely with our self-employed Owner Drivers (ODs) and Employed Drivers, building strong relationships with them and keeping the drivers engaged, well-managed, and motivated to ensure outstanding service is delivered.
Key responsibilities include:
* Achieving depot targets for Core Routes
* Achieving depot targets for Stops Per Route (SPR)
* Properly setting all other delivery and collection routes
* Ensuring drivers scan and load their vans for delivery safely, timely, and efficiently
* Maintaining ongoing communication with drivers to resolve issues
* Ensuring resources are available for ad-hoc collections via your driver pool or couriers/agencies
* Completing relevant documentation and systems accurately, in line with company and legislative requirements
* Working to set Key Performance Indicators (KPIs) for Service, Cost, Productivity, Transport, and Health & Safety
* Achieving 'Depot Clear' in line with depot targets
Qualifications and experience:
You should have experience in a fast-paced operation with proven people management skills, involving accountability for motivating and leading a high-performing team, ideally within a transport setting. We also look for:
* Strong communication skills to inspire, motivate, and manage a team
* Decisive decision-making, problem-solving, and time management abilities
* High resilience, self-motivation, and flexibility
* Excellent computer skills, including Google Chrome applications
* Ability to produce comprehensive reports and analyze data
* Vigilance against unscrupulous activity with swift, appropriate action
* Alignment with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Additional information:
Our benefits include:
* Holiday trading
* Enhanced maternity and paternity packages
* Free life assurance of 4x salary upon joining the pension scheme
* Health kiosks at every location
* Vitality at Work
* Free on-site parking
* Discounts from numerous retailers, including up to 5% off supermarket shopping
* Milestone days off to celebrate with family and friends
* Free eye tests and support with glasses for employees who use screens regularly
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