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The Hilton Garden Inn, located at Doncaster Racecourse, offers 154 bedrooms, conference and exhibition suites, a banqueting site, restaurant, and bar. It is a popular choice for racegoers and guests visiting Doncaster for leisure or business. As part of a multinational hotel chain with over 500 hotels, the Hilton Garden Inn is renowned for its quality and service.
We have an exciting opportunity for a receptionist to join our Front Office team. The successful candidate will help ensure the smooth operation of the hotel, delivering high-quality customer care and satisfaction. Responsibilities include guest registration, guest welcome, managing the business center, telephone and concierge services, and guest reservations, all aimed at providing a unique guest experience that embodies our brand.
If you want to be part of a hardworking, customer-focused team striving for excellence, the Hilton Garden Inn is for you.
The person we are looking for as a receptionist is/has…
* Educated to GCSE level or equivalent
* Experience in a similar role or hotel environment
* High interpersonal skills
* Ability to work well under pressure
* Customer service focused (both internal and external)
* Organised, systematic, and process-driven
The recent years have highlighted the importance of work-life balance and the opportunity to reassess personal situations. We are offering a casual role that provides flexibility to choose your hours, with enough work to sustain any number of hours per week, allowing you to work around other commitments.
Our casual team members enjoy various benefits, including tickets to race meetings and other events across the group.
We are on an exciting journey. To join us, be part of a winning team, and learn more about this opportunity, apply today.
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