ServiceNow Contract Business Analyst – SAM Specialist
Our client, is a boutique-sized ServiceNow Partner who specialises in ITOM and complex ServiceNow integrations – two of the most integral and transferable skillsets in the ServiceNow ecosystem.
We’re looking for an experienced ServiceNow Business Analyst with strong SAM expertise to join the team on a contract basis. You’ll play a key role in shaping SAM solutions for clients while collaborating with one of the most technically capable ServiceNow teams in the industry.
Key Responsibilities:
* Requirements Gathering: Engage with stakeholders to understand business needs and translate them into SAM-specific user stories and acceptance criteria.
* Solution Shaping: Work with developers and architects to design scalable SAM processes within the ServiceNow platform.
* Process Analysis: Review existing asset management workflows, identify optimisation opportunities, and align solutions with licensing compliance and governance standards.
* Collaboration: Partner with the ITOM and Integration teams to ensure seamless cross-module functionality.
* Documentation & Testing: Support UAT, document processes, and ensure smooth transition into production environments.
The Right Candidate Will Have:
* Hands-on involvement in SAM projects.
* Strong understanding of software asset lifecycle.
* Experience working in agile environments with cross-functional ServiceNow teams.
* Excellent communication skills and the ability to translate complex technical information into business-friendly language.
What You’ll Gain
You’ll be working closely with senior architects and integration specialists on high-impact SAM and ITOM projects, giving you exposure to some of the most advanced ServiceNow use cases in the market.
You’ll gain:
* Deep expertise in ServiceNow SAM strategy, design, and delivery.
* The opportunity to work within a tight-knit, high-calibre team that values autonomy, innovation, and collaboration.
* A contract role offering full remote working.
Remote working
£450 per day Outside IR35
Immediate Start