Posted: 15 June
The role
Our client is looking for an enthusiastic and organised Reception Manager to lead the front-of-house experience and ensure every visitor, client, and guest receives a warm and professional welcome.
This is an exciting opportunity for someone who enjoys creating outstanding first impressions, managing a busy reception environment, and supporting a wider team with excellent organisation and communication skills.
Please note that a full license and own car is required. The successful candidate will need to be flexible and comfortable supporting occasional weekend cover when required.
Key Responsibilities:
* Managing the day-to-day operations of the reception area
* Leading and supporting reception/front-of-house activities
* Delivering a professional, friendly, and welcoming experience to all visitors
* Managing incoming calls, emails, and enquiries efficiently
* Coordinating appointments, diaries, meetings, and visitor schedules
* Ensuring reception areas are maintained to a high standard
* Supporting and training reception team members where required
* Liaising with internal departments and external contacts
* Managing administrative tasks and maintaining accurate records
* Handling customer queries and resolving issues in a professional manner
* Supporting events, meetings, and special arrangements
* Providing flexible support, including occasional weekend cover when required
Working Hours
Monday – Friday: 8:00 am – 4:00pm/ 9:00 am – 5:00pm (30-minute lunch)
Saturday & Sunday: (Flexible working patterns may be discussed)
Experience and Skills Requirements
* Previous experience within reception, front-of-house, hospitality, customer service, or administration
* Experience managing or supervising a reception team would be advantageous
* Excellent communication and interpersonal skills
* Professional, polished, and confident approach
* Strong organisational skills with the ability to multitask
* Ability to remain calm and professional under pressure
* Excellent attention to detail and problem-solving skills
* Confident using Microsoft Office and administrative systems
* A positive, proactive, and team-focused attitude
* Flexible approach with availability to support occasional weekends
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
