Job Summary
We are seeking an organised and customer-focused Restaurant Floor Supervisor to join our team at Marshview, The Purple Badger, Llanrhidian Holiday Park. This role is ideal for someone with hospitality experience who can lead by example, support the front-of-house team, and ensure excellent service for our guests.
As Floor Supervisor, you'll oversee daily restaurant operations, motivate staff, and work closely with the management team to maintain high service standards in a welcoming and family-friendly environment..
Duties
* Supervise and support front-of-house staff during service.
* Ensure smooth daily operations and a positive guest experience.
* Handle customer queries and resolve issues promptly.
* Assist with staff training, scheduling, and performance monitoring.
* Oversee table management, bookings, and floor plans.
* Maintain high standards of cleanliness, presentation, and safety.
Skills
* Previous experience in a hospitality or supervisory role.
* Strong communication and leadership skills.
* Ability to stay calm under pressure in a busy environment.
* A proactive, hands-on approach to teamwork and problem solving.
* Flexibility to work evenings, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: £12.21-£12.95 per hour
Expected hours: 20 – 40 per week
Benefits:
* Employee discount
* On-site parking
Work Location: On the road