Job Title
UX Designer – Credit Cards (12‑Month FTC)
Location
Chester / Manchester
Salary
£61,344 – £68,160
Hours
Full‑time
Duration
12‑Month Fixed‑Term Contract
Working Pattern
Hybrid: at least two days per week, or 40% of time, at one of our office sites.
About this opportunity
We’re looking for an experienced User Experience Designer to join our Credit Cards design team in Chester or Manchester. This role is an opportunity to define and enhance the journeys that engage and support our business customers, while working closely with a full design team and taking full ownership of design output.
Responsibilities
* Craft end‑to‑end user experience, integrating a cohesive journey step by step.
* Bring designs to life with prototyping software such as Sketch, InVision, Figma, Axure or Adobe XD.
* Balance business requirements with user needs, gathering user research and rationale to align partners.
* Diplomatically push back when necessary to act on what’s right for the customer.
* Adapt to technical constraints across platforms while guiding the best possible end‑user experience.
* Advocate customer inclusion and accessible design for a diverse audience.
Qualifications
* Minimum 5 years of experience in User Experience/Interaction Design.
* Strong background as an Interaction Designer or UX Designer, possibly from a Visual Design background.
* Full ownership of interaction‑design projects.
* Excellent prototyping and layout skills, able to articulate them clearly to internal customers and developers.
* Comfortable using existing design systems and proactive in improving and extending them.
* Ability to interpret quantitative and qualitative research to inform the design process.
* Experience working in a complex landscape, ideally in financial services.
* Collaborative attitude with a multidisciplinary team.
* Strong ability to see designs through to delivery, working with developers to ensure specifications are met.
* Advocacy for customer inclusivity and accessibility.
Benefits
* Generous pension contribution of up to 15%.
* Discretionary annual performance‑related bonus.
* Share schemes, including free shares.
* Flexibility with lifestyle‑adapted benefits such as discounted shopping.
* 30 days’ holiday plus bank holidays.
* Well‑being initiatives and generous parental leave policies.
* Wide‑range benefits package.
Equal Opportunity & Diversity Statement
We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We are senior‑role diversity leaders and have initiatives such as a menopause health package and a Working with Cancer initiative. We encourage applications from under‑represented groups and are disability‑confident.
Flexibility Works
We support flexible working – see flexible working options.
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