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Do you have a few hours spare a week and are looking for some time to fill? Would you like to help create memorable moments and experiences for others?
We are looking for 3 Visitor Centre Assistants with energy and enthusiasm to join our team. This varied role offers the opportunity to deliver excellent customer experiences at weddings, parties, concerts, and more, in a unique venue in Faversham. If you are friendly, adaptable, and confident, this may be just the job for you.
This is a part-time role with flexible hours to support events, tours, and functions throughout the week. Hours vary weekly and often include evenings and weekends, so availability at these times and flexibility are essential.
Please note: Evening shifts at the Visitor Centre, Faversham, sometimes end at midnight or occasionally later.
What's in it for you?
* Hourly wage
* 25% discount on food at Shepherd Neame Managed Houses
* 25% discount on overnight Managed House Hotel bookings
* Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
* Sheps Hut discounts and offers on 100s of high street shops and services
* Financial wellbeing app and early wage withdrawal scheme
* Share Incentive Plan
* Access to a mental well-being platform
Duties and Responsibilities:
* Prepare the Visitor Centre and Ole Brewery Store bars according to customer requirements
* Use tills accurately
* Serve in the Visitor Centre and Old Brewery Store bars, dispensing drinks following best practices
* Close down the Visitor Centre and bars as per checklists
* Assist with functions and serve guests at the Brewery
* Prepare function rooms for bookings, including setting furniture and equipment
* Clear and store display and catering equipment after use
* Assist at outside events occasionally
* Maintain cleanliness in public and work areas, disposing of rubbish properly
* Follow health and safety regulations, considering the well-being of all
* Perform other duties as reasonably requested by the Visitor Centre Manager or team
The Company:
Shepherd Neame, Britain’s oldest brewer, has been based in Faversham, Kent, for over 300 years. An independent family business, we operate an award-winning visitor centre and over 300 pubs and hotels across London and the South East. With around 1,500 employees, our portfolio includes renowned ales like Spitfire Amber, Five Grain Lager, and international brands like Singha and Samuel Adams. We are committed to diversity, equality, and inclusion, welcoming applications from all backgrounds.
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