Our client is a well-established family ran business based on the Wirral, they have been operating for a number of years and continue to lead the market. We are seeking a dynamic, client focussed individual to join this very busy team. This individual will need to be completely comfortable sales tasks along with dealing with high end technical projects.
Role responsibilities
Customer interaction: - You will be required to Interact with clients in four key capacities
1.Inbound showroom enquires: it will be your responsibility to engage with a potential client, understand their requirements, and show them the most appropriate product.
2.Home appointments: going to people's properties to measure windows for quoting purposes, and find out there requirements.
3.Telephone: You will be required to take inbound customer enquiries and effectively enter them into our client database. You will also be required to act as general telephone support for all inbound telephone calls.
4.Email: To interact with inbound enquiries, throughout the quotation process.
Quoting:- You will be required to carry out administrative quoting, which includes, but is not limited to: Taking architects drawings, from clients, main contractors, designers, and architects themselves, and converting them into sizes that can be sent to manufacturers; then you must process these raw material costs, calculate an installation fee and margin, and ...