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Guest Experience Leader (Hiring Immediately), Wakefield
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Client:
wagamama
Location:
Wakefield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Front of House Manager | Full Time
At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join us on our journey to nourish both the body and soul.
The Role |
As a Front of House Manager, you will lead with passion, creating a positive environment for our guests and team. You will support ongoing coaching and development, drive restaurant performance, and deliver outstanding results.
We are looking for someone who:
* Is passionate about supporting and developing their team, maintaining high standards
* Has experience in shift planning and management, and enjoys coaching on the go
* Understands labor management, rotas, and has insight into financial performance
* Loves celebrating success and recognizing individual needs
We’d love to hear from you if you...
* Are enthusiastic about team support, training, and high standards
* Enjoy managing shifts, planning, and team coaching
* Have experience in managing labor and understanding financial metrics
* Value team success and recognition
What’s in it for you |
* Biweekly pay plus tips
* Access up to 30% of earnings before payday via Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support your side interests
* Free on-shift food and 50% off outside work
* Family-friendly policies including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Opportunity to experience new menus first
* Wagamama parties and VIP guest events
* Recognition through our national programme
Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This involves providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider roles in nearby non-airport restaurants.
*100% of tips go to our teams. Tips vary by restaurant, are left at guest discretion, and are not considered wages or guaranteed.
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