At AO, we’re all about doing things brilliantly, and that means delivering our strategy with clarity, pace, and real impact.
As Head of Group Programmes, you’ll play a pivotal role in making that happen. This is a group wide position focused on bringing structure to how we plan, deliver and track our most important initiatives. You’ll connect the dots across the business, ensure we’re aligned on priorities, and help teams execute at their best, without duplication or wasted effort.
A huge part of this role is relationships. You’ll work closely with senior leaders and teams across AO, bringing people together, keeping everyone focused on the same outcomes, and making collaboration count.
We want your ideas to flow, and what better way to make that happen than being based onsite, 5 days a week, where our culture fuels creativity, collaboration and growth.
Here’s What You Can Expect To Be Doing
Driving strategy delivery & performance;
* Own the rhythm of strategy management, tracking progress, calling out what’s on or off track, and helping teams course correct.
* Create a clear, real‑time view of priorities, milestones, risks and dependencies so leaders can make informed decisions.
Helping leaders shape and land initiatives;
* Support leaders in defining clear objectives, plans, and measures of success.
* Connect activity across teams to ensure work is sequenced effectively and delivered end to end.
* Help refine and present plans so decisions are faster, clearer and more impactful.
Keeping the organisation aligned;
* Maintain alignment across the business, especially as priorities evolve.
* Spot overlaps, duplication, and gaps early, simplifying before they become issues.
* Strengthen how we deliver by embedding consistent ways of working, governance and planning.
* Improve execution over time, not just for individual programmes, but across the Group.
Providing insight, foresight and challenge;
* Identify risks, inconsistencies and emerging challenges early.
* Act as a trusted advisor, bringing options, trade‑offs and recommendations.
* Ensure decisions are grounded, joined‑up and focused on outcomes.
A Few Things About You
* You’re a natural relationship‑builder who brings people together and builds trust quickly.
* You’ve led programmes, portfolios or strategy delivery in complex organisations and know what great execution looks like.
* You’re confident holding teams to account, challenging constructively and focusing on outcomes.
* You’re structured and decisive, able to simplify complexity into clear next steps.
* You’re comfortable working with senior leaders and making decision‑making easier.
* You have strong judgement and focus on what really matters.
Benefits
* Holidays: 25 days, plus bank holidays (increasing to 27 days after 2 years with us).
* Flexible benefits: including 9% employer pension contribution and private healthcare.
* Opportunity to participate in the AO incentive programme.
* VIP access at the AO Arena, with opportunities to win free tickets and pre‑sale access.
* Health & wellbeing: discounted gym membership, an onsite spa and our Help @ Hand scheme providing access to virtual GP’s, mental health support and more.
* Exclusive discounts across our product range.
* Family leave: enhanced maternity, paternity and adoption leave.
* Making a difference: 2 fully paid days a year to donate your time to any charity of your choice.
* On‑site perks: free on‑site parking, complimentary breakfast and coffee at our in‑house coffee shop.
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