About The Role
We are looking for a Branch Administrator to support the branch and contribute to its financial performance.
Main Duties Include
* Ensure all proof of delivery (POD) notes are accounted for.
* Investigate missing notes and PODs, obtaining replacements if required.
* Balance the branch till daily, ensuring accuracy and updates.
* Complete branch banking books and ensure monies are banked daily.
* Forward till reports to Head Office and update banking templates.
* Allocate pay later notes.
* Monitor unpaid cash sale reports, escalating discrepancies or queries.
* Ensure unpaid or outstanding amounts are collected promptly.
* Run weekly account statements and keep them up to date.
* Ensure staff accounts are current.
* Monitor and analyze the aged debt report.
* Allocate customer payments and ensure monies are banked daily.
* Update customer notes with relevant details as required.
* Monitor and review customer credit limits.
* Handle general customer queries face-to-face or over the phone.
Working Hours
Average of 22.5 hours Monday to Friday, including alternate Saturday working.
Ideal candidates will have experience in telesales and/or customer service, preferably in a fast-paced sales environment.
About You
What you'll need to succeed:
* Ability to work quickly and under pressure to meet deadlines.
* Organized with great attention to detail.
* Target-driven, motivated by sales, and able to handle rejection.
* Willingness to learn and develop.
* A team player who can also work independently.
* Confident and polite telephone manner.
* Excellent communication skills.
* Good interpersonal skills.
* IT literacy.
Benefits
Our benefits support all aspects of our team members' lives, including health, wealth, and lifestyle. Some benefits include:
* Performance-based bonus opportunity.
* 28 days annual leave (including bank holidays), with up to 5 additional days based on service.
* Free flu vaccine.
* Health & wellbeing tools.
* Support from pension experts.
* Life assurance scheme.
* Discounts from major brands like Asda, Nike, and John Lewis.
* Financial wellbeing products, including advances and savings schemes.
* Paid time off for volunteering.
* Training, qualifications, and career progression opportunities.
About Us
GSF Car Parts is a leading UK automotive parts distributor, serving thousands of independent garages across the UK and Ireland. With over 175 branches and a turnover exceeding £475 million, we operate as a unified brand since November 2021, supported by centralized departments and advanced IT systems including our catalogue system, Allicat, and the Servicesure garage programme.
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