About the Hotel
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ — a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.
The Opportunity
We are seeking a passionate and guest centric Restaurant Manager to join The St. Regis team. This is a hands-on leadership role for a hospitality professional who thrives in a fast-paced luxury environment and is committed to delivering exceptional guest experiences. You will lead service teams, uphold brand standards, and ensure every moment reflects the elegance and excellence of The St. Regis London.
Key Responsibilities
1. Deliver service that exceeds guest expectations and drives loyalty
2. Empower staff to provide anticipatory and personalized service
3. Act as a role model for guest relations and hospitality excellence
4. Handle guest complaints with professionalism and resolve issues promptly
5. Engage with guests during service to gather feedback and enhance satisfaction
6. Recognize and uphold quality in product presentation and guest experience
7. Oversee financial aspects including purchasing and invoice processing
8. Ensure compliance with food handling, sanitation, and liquor laws
9. Maintain open communication and establish clear expectations
What We’re Looking For
10. 5+ years of management experience in luxury hospitality environment
11. Strong leadership and team-building skills
12. Excellent communication and guest service abilities
13. Knowledge of UK food safety and liquor laws
14. Ability to multitask and thrive in a high-demand luxury setting
Why Join Us
15. Be part of a historic opening and a globally renowned luxury brand
16. Lead a flagship team in one of London’s most iconic locations
17. Enjoy competitive compensation, benefits, and career development opportunities
18. Shape the future of luxury hospitality in the UK
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.