Job Title: Receptionist/Administrator
Location: Warrington Central (WA2)
Salary: £13.50 p/hr
Hours: Mon- Fri 08:30/09:00 - 17:00/17:30hrs (flex - 37.5 or 40hrs per week)
Contract: Temp - Permanent
Our client works in the residential property industry with developments across the UK.
Based in Warrington Centre, an exciting opportunity has arisen for an experienced Receptionist/Administrator.
You will strive to achieve excellence in day-to-day reception services for their Apartments and
Buildings, contribute to a positive customer experience for tenants and visitors, and help to ensure the smooth running of the building.
As the Receptionist/Administrator, your duties will be:
Greet visitors to the building and direct them as appropriate
Log visitors and contractors into and out of the building, providing visitors passes as required
Ensure the foyer is always clean and well presented
Handle and store incoming parcels and tracking accordingly
Handle incoming deliveries and notifying relevant members of the team
Liaise positively with security staff updating them with any potential issues or concerns
Provide assistance to the property team to:
Book cleaners for apartment turnarounds
Attend to residents queries
Log residents utility readings (electric, water and council tax) and communicate with utility companies
Communicate access requirements to residents to facilitate completion of maintenance.
Maintain effective records and complete administrative tasks as required including the Active Building portal and Make Ready board
Provide regular updates to the Property Manager as required.
Assist in conducting viewings of properties to assist the lettings team
The successful Receptionist/Administrator will hold the following skills and experiences:
Must have a minimum of 1 years experience working in a receptionist/front of house role.
Strong professional customer service skills.
Excellent organisation skills to ensure all daily tasks are completed
Use own initiative to identify and prioritise tasks (knows what urgent v very is important)
Proficiency in Microsoft Office software for emails and data entry.
Cheerful and friendly attitude.
Takes pride in your work and the service you provide.
Able to work alone for periods and help the team in busy periods