IProov is the world leader in biometric verification, working with notable clients such as the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, and others. We value diversity, equality, and inclusion, fostering a culture where everyone feels confident and empowered to contribute.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Bonus + Equity + Benefits
We are hiring a Biometric Operations Analyst to join our Science team to help optimize and deploy biometric systems.
Key Responsibilities
* Optimize biometric platform performance by understanding configuration impacts and improving models
* Facilitate deployment of new biometric systems and monitor their performance
* Design analysis and diagnostic tools, collaborate with Data Team, and work to eliminate bias
* Assist support team in investigating customer concerns and performance issues
* Work with Product and Engineering teams to assess risks of front-end changes
Preferred Skills and Experience
* Experience with BigQuery and handling large datasets
* Understanding of complex systems and component interactions
* Strong analytical, organizational, and problem-solving skills
* Excellent communication skills for technical and non-technical audiences
* Curiosity and eagerness to learn
Benefits
* 25 days annual leave + 8 bank holidays, with additional days based on service
* Growth shares after 6 months
* Salary sacrifice schemes (Pension, Cycle to Work, Electric Car)
* Nursery scheme, Work Overseas perk, Life Assurance
* Well-being and health benefits including private healthcare, gym discounts, and mental health support
Note: The role may require passing a UK Security Clearance check.
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