As one of our Customer Delivery Drivers, you’ll bring the unique blend of high‑quality Waitrose produce and partner‑led service to customers’ doors, playing an active role in our ethos of passionate Partners serving food lovers.
You must be 18 years or older to work in this role.
Key Responsibilities
* Checking your delivery routes for the day.
* Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
* Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
* Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
* Helping customers with their shopping and building a rapport with them based on trust and service.
* Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience
* Full valid B‑Category UK manual driving licence with no more than 6 points.
* Great customer service skills.
* Time management skills.
* Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
* Comfortable working independently with the ability to be self‑motivated and adaptable.
* IT literate.
Desirable skills/experience you may have
* Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
We want all of our Partners to have a good work‑life balance and we support flexible working.
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