Description
Software Support Analyst, Application Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support – 32K
Our client is a profitable and rapidly expanding Software House. They are seeking a Software Support Analyst / Application Support Engineer to join their busy Software Support team. Full training in the client’s software and formal SQL qualifications & certifications will be provided. Hours are 9-5, Monday – Friday (no shift work – whoop whoop!) The office is based in the Leicestershire area.
The skills needed for this role are:
* Previous experience of working in an Application Software Support / Customer Support role
* Experience in call logging and dealing with 1st-3rd Line Software Support issues
* Experience in working within a similar environment such as Enterprise, CRM, or Financial software.
* Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
* Software implementation – remote and onsite
* Some understanding of how programming works
* Strong verbal and written communication skills
The benefits: Technology, product investment, and training for all staff, make for a successful career opportunity. They provide a competitive starting salary of 32K and benefits.
You must be able to pass a thorough screening/clearance due to the nature of my client’s customers.
This is an office-based job.