Oyster Care Homes has an exciting opportunity for an experienced care home Administrator/Receptionist
You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the homes manager and wider senior management team.
Your job role will be based in Somer Valley House.
The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values – compassion, thoughtfulness, integrity and excellence.
Key Responsibilities
* You will be responsible to actively manage the move in and out of residents.
* Dealing with all telephone calls and enquiries and maintaining Coolcare systems.
* To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.
* To handle the sensitive issue of Aged Debt recovery.
* You will be responsible for the ordering of supplies and reporting of maintenance issues.
* You will provide training and support to staff in relation to enquiry handling,
* Showing visitors around as needed.
Person specification:
Care home experience is not essential but is desirable.
Excellent numeric and literacy skills.
Experience of working with MS Word, MS Excel, MS Outlook, Sage.
Excellent communication and interpersonal skills.
Present a compassionate and professional image at all times.
Well-organised with the ability to prioritise effectively.
Team player.
Reliable and punctual.
Genuine interest in working with a caring environment.
Experience of line management is desirable.
Business Administration or Management is desirable.
Benefits:
· Company pension
· Referral programme
Schedule:
· 8 hour shift
Experience:
· Care home: 1 year (preferred)
· Administrative: 2 years (preferred)
Job Type: Full-time
Salary: £29,000 - £31,000 per year
Job Types: Full-time, Permanent
Pay: £29,000.00-£31,000.00 per year
Benefits:
* Company pension
* Referral programme
* Store discount
Education:
* A-Level or equivalent (preferred)
Experience:
* Care home: 1 year (preferred)
* Administrative experience: 1 year (required)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person