Smartedge’s Client is looking for an individual to help with their Business Analyst (Mortgage experience) @ Dublin, Ireland (Remote / Hybrid Working)
Key area:
* Strong experince as a techno functional BA Lead advisory engagement constructing business model, cost benefit analysis and business process modelling Engage business users to capture and document business process models using industry standard frameworks and tools Translate business requirements into actionable change for fast delivery of technology.
* Ensure rigour in the process by challenging and validating the business needs to improve the quality of the deliverables
* Engage with business users, understand problem statement and agree scope of engagement Interview product owners to understand as-is business processes and then develop customer-driven to-be processes Support the Business by documenting process models and identify opportunities for improvement Ability to map customer experience using tools like personas, customer journeys etc.
* Gather and analyse statistical data from the business areas for supporting business case for change Research and analyse best in class industry processes to support digitization & simplification of customer journeys Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria Support and contribute to the metrics driven culture within our function Experience and skills required A strong background in retail financial services advisory (preferably 10+ years of change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives (4+ years of Big 4 Advisory experience) Experience working on an end-to-end Financial Crime implementation program (operating model, governance structure, process and technology delivery) and good understanding of AML & Fraud subject matter is a plus Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making Experience of working in an FS advisory role, in a similar organization is a massive plus Experience in documenting business case, business process modelling, requirement elicitation through workshops Experience working on Financial Crime applications like NetReveal, Detica, Hotscan, Feature space, etc.. is a plus Manage projects from inception through design to delivery An IT background with a solid grounding in technology Experience of working in both Agile & waterfall SDLCs Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
If this sounds like a role you would be interested in or if you know someone in this field.
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