Overview
ESOL Tutor – Re-Start - Cardiff | Full time - 37 hours per week | Salary - From £32,000.00 per annum, depending on experience plus Serco Benefits.
Main Purpose
The ESOL Trainer is responsible for the delivery of functional skills programmes, delivered by Restart Serco on behalf of DWP to ensure we meet regulatory and contractual obligations. The purpose of the role is the delivery of contextualised ESOL and Employability skills for unemployed participants who have been mandated to our welfare to work provision. We at Serco are passionate about making a meaningful difference and supporting individuals into sustainable work. We are looking for an incredible ESOL Tutor to work on Restart who will be responsible for delivering ESOL for Employability within the Restart Scheme which will be located in various venue and offices within the West Midlands and Wales on occasions. Our aim is to deliver effective and competitive ESOL training that increases participants\' abilities to gain employment. Training should be high quality, as judged by DWP. Delivery will be through a mix of group and one-to-one sessions, delivered both in-person and remotely online. Topics will cover all aspects of language skills for employability, for those looking to gain work in a variety of sectors (customer service, business administration, etc). The courses may be run as standalone delivery or integrated into other programmes. Collaboration between all delivery and front of house colleagues, as well as the Learning and development Manager and Programme Administrator, will be key to success and helping individuals find sustainable employment.
Main Accountabilities
* Contribute to the development of high-quality materials, accessible to all learners, to maintain and enhance the quality of learning experiences in digital skills
* Deliver English speaking and other ESOL training from pre-entry level to level 3 to cohorts of learners via face-to-face, online learning platforms and other remote systems, and lead face-to-face sessions, either in groups and workshops or one-to-one as required.
* Complete formative diagnostics of learner evidence throughout the programme to ensure appropriate progress of learner towards gaining employment.
* Work with Employment Coaches to prepare a personal development plan for each learner to ensure they complete in a timely manner
* Ensure delivery of the ESOL training will allow learners to successfully complete within the given timescales
* Work with Employment Coaches to provide appropriate Careers Education, Information, Advice and Guidance (CEIAG) to all learners on our programmes
* Work closely with colleagues (other tutors, Programme Manager etc) to ensure our ESOL skills portfolio is effectively delivered
* Understand opportunities available for further training in ESOL (both free and funded) in order to share this with learners for advancement.
* Assist in the coordination and marketing of all programmes
* Maintain good communications and strong professional links with all personnel involved in the Restart team and across Serco learning.
What you will need for the role
Essential
* Qualified to a minimum L3 subject specific (PTLLS, DTLLS, CTLLS or level 3 Certification within employability).
* Minimum L3 Award in Education and Training (or equivalent) with experience of delivering ESOL, functional skills or Employability programmes
* Experience of designing and delivering education programmes in the adult education sector.
* Relevant industry experience within the welfare to work sector
* Excellent knowledge and understanding of online and face to face teaching techniques
* Ability to motivate unemployed participants throughout their Restart programme
* To show empathy, and understanding
* Strong communication skills
* Excellent planning and organisational skills
* DBS and BPSS certification required before delivering to learners
Desirable
* Has an assessor or teaching qualification at level 4 or above
* Experience of working under pressure to meet participants expectations
* Knowledge of online learning and learner management systems
* Commitment to personal development and learning
* Manage own workload, anticipate issues, and thrive under pressure
* Experience of working within AEB, DWP, ESFA or OFSTED regulated environment
* Strive to succeed and maintain a pro-active attitude to helping others gain sustainable employment.
* Bilingual
What we offer
* Salary: Competitive salaries with annual reviews.
* Pension: Up to 6% contributory pension scheme.
* Holidays: 25 days\' annual leave plus bank holidays.
* Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
* ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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