A leading IT support firm based in the UK is seeking a Tech Bar Engineer to provide innovative IT support solutions in a hybrid work environment. The successful candidate will manage both hardware and software issues while delivering first- and second-line support to customers. Responsibilities include ensuring SLA compliance, handling ticket queues, and contributing to an enhanced customer experience. Candidates should possess a solid IT background along with strong problem-solving skills and knowledge of ticketing systems. #J-18808-Ljbffr