Additional Information: This hotel is owned and operated by an independent franchisee, Montcalm Hotels Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Cluster Director of Sales is a senior commercial leadership role responsible for driving total sales performance across the Montcalm Collection portfolio, including Montcalm Hotels, Montcalm Townhouses and Inhabit Hotels.
Reporting to the Commercial Director and working closely with the Head of Hotels and General Managers, this role leads all sales segments including Corporate, Business Travel, Consortia, Travel Trade, Leisure, Wholesale, Groups & Events, Government and Embassy business.
The Cluster Director of Sales will shape and execute the overarching sales strategy to maximize revenue, market share, ADR and long-term account value across the London portfolio. This position requires strategic vision, strong leadership capability, deep London market knowledge, and the ability to align brand positioning with commercial delivery.
KEY RESPONSIBILIES
•Strategic Planning: collaborate across functions, with corporate and revenue leadership and hotel teams on account strategy and facilitating revenue and market share growth.
•Develop and implement the Montcalm Collection group-wide sales strategy aligned with annual budgets and long-term business plans.
•Drive revenue growth, ADR optimisation, and market share expansion across all segments.
•Collaborate closely with Revenue Management, E-Commerce and Marketing to ensure total revenue optimisation.
•Ensure sales strategy supports brand differentiation across Montcalm Hotels, Montcalm Townhouses and Inhabit Hotels.
•Client Relationship Management: build and maintain strong relationships with clients, partners, and key stakeholders to enhance business opportunities and customer satisfaction. Provide regular progress reports and detailed summaries of production and sales activities.
•Market Analysis: conduct thorough market analysis to identify trends, opportunities for ADR enhancement and potential competitors within the Business Travel, Travel Trade & Consortia segment.
•Working with the Sales team, Revenue, E-Commerce managers and Commercial Director to ensure Montcalm Collection’s growth, retaining a competitive market share based on STR data.
This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.
•Bachelor’s degree in Hospitality, Business or related field (Master’s desirable).
•Minimum 10+ years senior sales leadership experience within 4- and 5-star hotels or luxury hotel groups.
•Proven success in leading multi-property London portfolios.
•Strong understanding of revenue management principles and commercial analytics.
•Demonstrated track record in driving ADR growth and market share.
•Deep knowledge of London corporate, consortia and international markets.
•Experience managing and restructuring high-performing sales teams.
•Advanced Excel and reporting capability.
•Strong negotiation and executive-level presentation skills.
•Strategic mindset with operational discipline.
•Results-driven and commercially astute.
Salary £70,000 - £85,000 + 15% Bonus
This company is an equal opportunity employer.
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