We are looking for a person with good computer, coordination and communication skills to join our reception team. Specific training given although an interest in IT is preferable. There are two part time roles available for approximately 20 contracted hours per week, with the opportunity of overtime available. Our reception team working hours are: 7:30am (if doing an early, one team member per day) until 12:30pm, 4:30pm or 7pm if doing a late (two team members per day) with one hour unpaid lunch. We ask that all staff assist with overtime, a minimum of 4 hours per month.
Main duties of the job As part of a team, to achieve a smooth running and efficient surgery for both GPs and patients and to provide all necessary administrative support required by the Practice
Prime Objectives To provide an efficient and professional reception service during surgeries and clinics. To ensure that all record keeping, both manual and computerised, is accurate and up to date. To respect patient confidentiality at all times.
Additional duties Running the appointment and associated IT systems accurately and to maximise use of available time. Repeat prescribing as directed by the doctors. Dealing with queries by reference to both computerised and manual records. Clerical work related to the reception function. Opening and closing premises, ensuring readiness for use and security out of hours. Other such duties as required for the smooth running of the practice.
The House Partnership is a modern friendly Practice in Redhill representing one of the three sites which make up The House Partnership between Greystone House Surgery, Caterham Valley Medical Practice and The Moat House Surgery. Training for this role will take place at Greystone House Surgery, 99 Station Road, Redhill, RH1 1EB. Cross-site working between the Merstham and Redhill sites may be required; however this role is mostly based at Greystone House. We are a forward thinking, well organized training practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff and are keen to ensure the right person joins our friendly team.
About the Practice (context)
* Fourteen Partners across three sites (5 in Redhill)
* Purpose built practice
* GMS, 16,000 patients (39,000 across the three site Partnership)
* Nurse Practitioners and Clinical Pharmacists
* Training Practice for Registrars, Foundation Yr 2 GPs, Physician Associates, Medical students & Nurses
* EMIS Web
* Consistently high QOF achievement
* Involvement with East Surrey Federation
Requirements
* Good computer, coordination and communication skills
* Interest in IT is preferable
* Ability to work as part of a reception team with flexible hours
* Training for this role will take place at Greystone House Surgery; cross-site work may be required
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